Customer Testimonials & Stories

 

 

 

Have Your Say

When it comes to what our customers have to say, we want to hear it! Our goal is to ensure that you have an epic experience every time you visit us here at Maidstone Harley-Davidson. Whether you're here to look around, buy a T-shirt, get your bike serviced, or to fulfill your dream of owning a Harley-Davidson motorcycle. Your experience is so important to us, and we want to hear from you, whether it's a small bit of feedback, your Harley-Davidson story, experience, pictures and comments. Click the link below to send Harry (Dealership Manager) a message on your experience at Maidstone Harley-Davidson® or call 01622 711680 during opening hours.

Send Harry A Message >

 

 

 

Maidstone Harley-Davidson
Maidstone Harley-Davidson
Maidstone Harley-Davidson
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First visit their. Dropped in there on way to visit friends from Peterborough. Very friendly. Plenty of stuff to look at. Range of bikes to. Will go again.   - Andrew Knight ...

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Helpful & Friendly

Wed, 24 May 2017

I go in harley davidson maidstone alot, I would like to say how helpful and friendly the girls are...carol,sarah and Mary. Makes a change to go somewhere and the...

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Outstanding Service

Wed, 17 May 2017

Let me just say thank you to you and your team for a great service!   - Robert ...

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Went for a test ride having never ridden a harley. The guys were outstanding and couldn't have been more helpful. Will be going back for another look soon!!     - Liam Connell ...

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Thank you for the photos Andy Card. We love the bike, have done 40 miles already mixed with Charlie on the back or Nikki. Nikki loves it too and...

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Very friendly place to be

Thur, 30 Mar 2017

Went down there to chill out and clear my head of some issues, the young girl upstairs was a star and bought me a coffee. Very friendly place to...

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easy to park

Mon, 27 Feb 2017

It's a nice place, well decked out with stuff and the people are friendly and seem to know their stuff. It's also a good location, easy to get to,...

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I am always made to feel welcome at the Maidstone dealer and greeted with an offer of a tea or coffee like a member of a family. - Krystelle Wood ...

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Outstanding service

Sat, 25 Feb 2017

Had problems with my current Harley and decided to trade it in, but I needed a replacement bike asap due to planned trips to Wales and Europe. Andy at...

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Have bought 3 bikes from Maidstone, the current bike a ultra limited , Andy couldn't of helped more, making the whole experience a joy, all the staff at Maidstone...

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Made to feel welcome

Thu, 23 Feb 2017

Made to feel welcome, wasn't hurried nor pushed which is rare in some selling environments. - Bobby Shirley ...

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amazing service

Sat, 4 Feb 2017

Great service buying my fatboy and amazing service after great team. - Jason Coppin ...

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Customer service of the highest order! The merchandise girls are fantastic! I will definitely be returning to the store! - Paul Bartlett ...

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Thank you...

Sat, 3 Dec 2016

Our two year old granddaughter Harriet really enjoyed looking round the beautiful Harleys . She chose a few little presents 🎁 for her grandpa. The girls even wrapped them...

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Best motorcycle dealership I have ever used. Purchased a Sportster 1200T from them and found all the staff very friendly and helpful, never feeling pressured as I have in...

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Thanks for everything

Tue, 1 Nov 2016

Here I am, writing this from Canada. I had great help in just purchasing a tee shirt online. I know it isn't much but the help I received from...

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great help and advice

Tue, 27 Sep 2016

It may be a long way from home but it was well worth the journey - this dealership went over and above any expectations or wishes as we looked...

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Made it to Opale Harley Days after a horrendous journey on Friday which could easily have been so much worse. The new tire and tube that Micheldever Tyres fitted...

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this shop is the best

Thu, 25 Aug 2016

I've seen shops/stores around the Southwestern US, all across the UK, and in South Korea, and this shop is the best that I've come across. Great staff, large selection...

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What an amazing dealership well laid out, fantastic lines, and stuff I didn't even know dealerships stocked, polite staff even if your not spending they speak to you and...

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All the staff are great

Fri, 19 Aug 2016

Bought my Iron 883 (First Harley!) wouldn't change anything! All the staff are great, big thanks to Andy for all his help especially! Brilliant atmosphere, beautiful bikes, great people!...

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What a great experience buying my first Harley, a Fat Boy special. From the minute I walked in the door I was made to feel very welcome and never...

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Picked up my very first Harley today and not only am I loving my beautiful Harley but I'm so happy with the customer service I received from Harley Davidson...

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Many thanks to the team especially Grant for helping us along the way to purchasing our Harley 883. A long hard struggle but definitely worth every minute as we...

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I popped in just to browse, I was taken aback by just how genuine the staff were, not just sales team but all staff, the ladies upstairs are lovely...

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I would just like to comment on the staff that helped me whilst I was in your store today. Carol and the other young lady working in the clothing...

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A Big Thank You

Wed, 01 Apr 2015

Just thought I would let you know how pleased I am with the bike, a big thank you for your (Joe Papagno) assistance in making the purchase so easy,...

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Second to none!

Fri, 13 Mar 2015

Just wanted to say what amazing service Steve provided Susie and I with on the purchase of our bikes. Second to none! The Iron and Slim look incredible!! I have...

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Hi, just wanted to drop a line to the manager of Maidstone Harley Davidson to let him know what a great team he has at his dealership. Been a fan...

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Hi, just wanted to say, (not sucking up here!), that your King Slayer is in my opinion the best custom 48 in the "battle of the kings" competition. Your...

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What can I say, apart from thanks and what a fantastic feeling it is to be back on two wheels again!  I would never have thought of myself on...

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From the day I took the demo bike out to the day I rode my new 883 away, it was an absolute pleasure to be associated with Maidstone Harley-Davidson...

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I would like to say a big thank you to Joe and all the team at Maidstone Harley Davidson for the help in purchasing my new FXSB Breakout, that...

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Amazing Service

Fri, 12 Dec 2014

I would like to thank Carol today for the amazing service she gave us when I was looking for a new helmet. She really knows her stuff and I...

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The Bike Is Perfect

Mon, 20 Oct 2014

"Just a quick note to say thanks to you all (including the unseen ones out the back !) for your hard work and professionalism over the past couple of...

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"Just thought I would let you know even though only had it a couple of days Fat Bob is great, just what I wanted, I would also like to...

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"Hi, just wanted to say thanks to Peter in service for his excellent customer service. Despite not knowing me nor me spending any money with yourselves he still took...

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Best Thing In The World

Wed, 26 Feb 2014

"I drove all day, couldn't get off !! I started thinking what a odd riding position and finished thinking wow this is the best thing in the world. It's...

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"Hi, I had to send you an email thanking you for all you hard work in making the purchase of my new Harley go though if it was not...

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"Fantastic Bikes, Great Shop!" - Jim ...

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All Round Awesome Bunch

Wed, 26 Feb 2014

"Superb customer service, great range of bikes and accessories and easy to find :) All round awesome bunch of guys and gals" - Dee ...

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"Everyone is so friendly and helpful and it was nice and easy upgrading my ride earlier this year thanks to Joe. Just finished (for now) adding a few extra...

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"Top blokes. Richard from Service gave me a shedload of options for a Stage 1 so I could pick and choose. Had a couple of probs recently with the...

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Thanks Again Lads

Wed, 26 Feb 2014

"Well thanks to Jim an Andy for my test ride on my favourite Harley the xl 1200 /48 , as soon as I can I will be down there...

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Very Friendly

Wed, 26 Feb 2014

"Very friendly, helpful and knowledgeable staff." - John ...

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A Good Level Of Service

Wed, 26 Feb 2014

"A good level of service and they make the customer feel important. There is a lot of enthusiasm for the product." ...

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"Very knowledgable and helpful" ...

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All The Staff Give 110%

Wed, 26 Feb 2014

"New dealership, so all very nice at the moment -hopefully this will remain so. Like the way that ALL the staff give 110%, not just those that might be...

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"This dealership is one of three of about the same distance from me and is the only one who is open on Sundays and treats its customers equally. By...

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They were friendly, keen to help, fulfilled all promises made and kept to all deadlines. Very good dealer with knowledgeable staff. - Les  ...

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Fantastic, most helpful- very good memories and make you feel fantastic! I was very happy with the dealership, the manager Ian Graves of Maidstone Harley, was very helpful and...

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Very helpful, friendly, always there to answer any questions I have. Very helpful in every aspect of bike purchase, Andy Card especially. - David M. ...

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The dealership is relatively new and in spite of still being in 'start up' mode provided an excellent customer experience for me. - Mark ...

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Friendly To Everyone

Sat, 11 Jan 2014

So friendly to everyone no matter who they were second to none. Brilliant! - Gary ...

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Thanks for the hospitality today and a very helpful parts department. Cheers. - Suzie ...

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Hi, Harry and all the service team. Many thanks for sorting out my bike and all the hassle I gave you. A big thanks to Dave for finding the...

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It's a new dealership but very friendly the salesman was still in training but the manager  Ian was excellent. The parts and accesssory department is still growing but it's...

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